Hubspot Delivering Sales Services Answers 2018
The Delivering Sales Services course of didactics volition learn you lot how to offering sales services equally a means to deliver rigid ROI to your clients together with growth your retainers. In add-on to the on-demand videos, you’ll consider examples of HubSpot Agency Partners doing this successfully. Each bird is amount of actionable tips together with processes you lot tin ship away brand your own.
Sales together with Marketing Alignment Which of the next is NOT a expert criterion for an ideal buyer profile?
| Geographic location |
| Size of company |
| Industry or vertical |
| Job title |
Looking at the matrix below, what should your customer make when prospects gibe into the highlighted quadrant?
| Have sales brand immediate contact |
| Have marketing nurture |
| Offer group-based resources |
| Avoid investing equally good many resources |
True or false? If your customer sells into multiple industries, they should receive got an ideal buyer profile for each.
The processes for creating an ideal buyer profile together with creating a buyer persona are essentially the same except for ane cardinal difference. What is it?
| Buyer personas are optional, but every companionship needs to receive got at to the lowest degree ane ideal buyer profile. |
| Ideal buyer profiles are static, but buyer personas demand to live on continually updated. |
| Ideal buyer profiles exclusively includes demographic information, piece buyer personas should include information most a person’s goals, fears, together with challenges. |
| Buyer personas should live on created primarily yesteryear the marketing team, piece ideal buyer profiles should live on created primarily yesteryear sales. |
Looking at the matrix below, what should your customer make when prospects gibe into the highlighted quadrant?
| Have marketing bring upwards these leads |
| Offer group-based resources |
| Avoid investing equally good many resources |
| Hand off to sales together with receive got sales brand immediate contact |
Looking at the matrix below, what should your customer make for leads that autumn into the highlighted quadrant?
| Have marketing nurture |
| Avoid investing equally good many resources |
| Have sales brand immediate contact |
| Offer group-based resources |
Looking at the matrix below, what should your customer make when prospects gibe into the highlighted quadrant?
| Have marketing nurture |
| Offer group-based resources |
| Avoid investing equally good many resources |
| Have sales brand immediate contact |
True or false? Your customer tin ship away exclusively receive got ane buyer persona per ideal buyer profile.
CRM Implementation When implementing HubSpot CRM for a client, should you lot assist them create custom properties?
| Yes - assist them create equally many equally they demand for the information they desire to know most their contacts. |
| Yes - but focus primarily on properties to concord information connected to their buyer personas together with the means they qualify leads. |
| No - it’s improve to learn them most the measure properties together with and therefore add together custom properties later, after they already empathise the basics. |
| No - piece adding custom properties is an option, creating novel properties early tin ship away Pb to confusion together with disorganization later. |
You receive got a customer that you lot intend would make goodness from using HubSpot CRM. When you lot advise this to them, they say, “I similar the thought of using a CRM, but I don’t intend my reps volition think to tape their activities inward it.” What's the best means to respond to address this concern?
| “No worries--we tin ship away utilization the Tasks characteristic to ship reminder emails to your reps therefore they don’t forget.” |
| “Good point--maybe HubSpot CRM isn’t a expert gibe for you.” |
| “Good point--let’s brand certain nosotros ready a fourth dimension to develop your reps therefore they empathise the value of recording their piece of job inward the CRM.” |
| “Not a problem--HubSpot CRM automatically records emails together with calls therefore reps don’t receive got to.” |
You receive got a customer who is already using HubSpot’s marketing platform together with wants to travail out HubSpot CRM. How make you lot larn them started?
| By going to hubspot.com/crm together with creating a CRM account |
| By adding the CRM to their existing portal |
| Reach out to your Channel Consultant to create a novel portal that includes marketing together with CRM |
| Have your customer contact HubSpot Support to enable this inward their portal |
Which of the next is NOT a measure written report on the Sales Dashboard?
| Deal Forecast |
| Sales Performance |
| Deal Leaderboard |
| Productivity |
You are implementing HubSpot CRM for a customer who doesn’t utilization Gmail or Outlook for their emails. What is the best means for their squad to log their emails inward HubSpot CRM?
| Using the electronic mail functionality on the contact tape to ship emails from within the CRM |
| Manually logging emails inward the CRM |
| Importing the electronic mail messages inward bulk |
| Using the CRM’s bcc together with forwarding addresses |
Fill inward the blank. Before a customer tin ship away start tracking their active sales within HubSpot CRM, they demand to customize their _____________.
| lead views |
| buyer personas |
| deal stages |
| sales process |
Collecting a client’s contact information together to import tin ship away live on a daunting task. What is the BEST means to rank this undertaking to your client?
| Point out importing is truly but a pocket-size constituent of the amount implementation process. |
| Remind them that the effect volition live on worth the trouble. |
| Present it equally an chance for them to organize together with validate their data. |
| Tell them that it’ll live on a lot of piece of job but it’s unavoidable. |
Sales Enablement You desire to assist your customer automate their sales rep electronic mail follow up. Which tool would live on most helpful?
| The Workflow tool because this volition allow marketers to receive got over together with bring upwards leads for the sales reps. |
| The Meetings tool because this volition allow prospects to easily ready fourth dimension amongst a sales rep. |
| The Sequences tool because this volition allow sales reps to schedule a serial of targeted emails to ship over time. |
| The Documents tool because sales reps tin ship away consider which content to ship side yesteryear side to the prospect. |
True or false? One of the biggest challenges of successful sales enablement is creating plenty content. Most companies don’t receive got plenty content for the sales squad to live on able to ship prospects inward the buying process.
True or false? Your client’s sales reps should utilization HubSpot Sales to rail when a message has been opened or clicked equally a means to empathise when a prospect signals their interest.
All of the next are tactics to assist your customer engage amongst their prospects, EXCEPT:
| Track contacts who are in-market for their services |
| Convert website traffic into leads |
| Make it easier for prospects to volume meetings amongst your client’s sales reps |
| Tailor together with template electronic mail outreach messages |
You’re teaching a customer how to grip content administration together with creation. How should the sales squad live on involved during this process?
| Only inward the beginning. Gather the content that the sales squad is currently using, together with and therefore permit the marketing squad receive got it from there. |
| Throughout the process. Determine the content the sales squad has produced, involve them inward futurity content creation together with inward providing feedback to the marketing team. |
| Not at all. When it comes to content, you lot should exclusively focus on working amongst your client’s marketing squad to create upwards one's withdraw heed which content the sales squad needs. |
| At the rattling end. This is when you lot should introduce the content analysis to the sales squad together with brand certain they know which content they should utilization moving forward. |
The Delivering Sales Services course of didactics volition learn you lot how to offering sales services equally a means to deliver rigid ROI to your clients together with growth your retainers. In add-on to the on-demand videos, you’ll consider examples of HubSpot Agency Partners doing this successfully. Each bird is amount of actionable tips together with processes you lot tin ship away brand your own.
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